Shipping rate & destination

We currently only ship to the US. More countries will soon be available.Express domestic shipping is free at the moment.

Delivery 

Orders are typically delivered in 1-3 business days.During sales and peak holiday season the delivery window can increase to up to 5 business days.If you did not receive your order please contact us at contact@tahihealth.com with your order number.

Tracking

All the orders have a tracking number that you will receive by email, along with a tracking link.

Our return policy only covers quality issues / damages and lasts 14 days after the delivery of the order.

To be eligible for a return, you will need the receipt or proof of purchase. 

To start a return, can contact us at contact@tahihealth.com with your order number and an explanation of the issue. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at contact@tahihealth.com. 

Damages and issues


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Refunds


We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@tahihealth.com